Privacy Policy
This notice explains how luxdwell.sbs processes personal data collected through this website, including contact and enquiry forms for relocation and property advisory services.
Controller
luxdwell.sbs, Rue du Rhône 118, 1204 Geneva, Switzerland. Email: [email protected]. Phone: +41 714 090 5592.
Data we collect
We may collect your name, contact details, preferred locations, budget, timing, property interests, relocation requirements, message content, and technical data such as IP address, browser data, device information, and form submission metadata.
Purposes and legal basis
We use personal data to answer enquiries, provide relocation and property advisory services, prepare offers, manage client communications, improve website security and performance, and comply with legal obligations. Processing is carried out in line with the Federal Act of 25 September 2020 on Data Protection (FADP; SR 235.1), Data Protection Ordinance of 31 August 2022 (DPO; SR 235.11), Art. 19 FADP, Art. 13 DPO.
Sharing
Where necessary for your request, we may share data with brokers, landlords, relocation partners, IT providers, hosting providers, or professional advisers. We share only what is reasonably required and seek appropriate safeguards.
International transfers
If service providers or partners are located outside Switzerland, data may be transferred abroad. Where required, we use suitable contractual or statutory safeguards.
Retention
We keep personal data only for as long as necessary for the stated purposes, business documentation, dispute handling, and legal retention duties.
Cookies and analytics
This website may use cookies or similar technologies for essential operation, security, performance measurement, and service improvement. Users are informed of the purposes and may refuse non-essential technologies through browser controls or site settings where available. For more intrusive tracking or profiling, express consent is required. Legal basis: Telecommunications Act of 30 April 1997 (TCA; SR 780.10), Art. 45c TCA, Federal Act of 25 September 2020 on Data Protection (FADP; SR 235.1), Federal Data Protection and Information Commissioner (FDPIC) guidelines on data processing using cookies and similar technologies.
Your rights
You may request information about your personal data, ask for correction, object where applicable, and request deletion within the limits of Swiss law. You may contact us at [email protected].
Website compliance context
Where this website enables electronic enquiries or bookings, related transparency duties are governed by Federal Act of 19 December 1986 on Unfair Competition (Unfair Competition Act, UCA; SR 241), Art. 3 para. 1 lit. s UCA.